Refund policy

Refund & Exchange Policy

At AesthoLook, every piece is more than just apparel — it is a reflection of craftsmanship, intention, and attention to detail. From selecting premium fabrics to the final packaging, each order is thoughtfully prepared with care, exclusively for you.

Because of this personalized approach, we currently do not accept returns or general exchanges. This allows us to uphold the highest standards of hygiene, preserve product integrity, and deliver consistent premium quality at a fair value.

That said, your satisfaction remains at the core of everything we do.

Size Exchange (Limited Availability)

We understand that finding the perfect fit can sometimes be challenging. To support you, we offer a size exchange option under specific conditions.

Eligibility Criteria:

  • Applicable only for size-related concerns (e.g., size does not fit as expected)
  • Exchange is allowed only for the same product in a different size
  • Request must be raised within 48 hours of delivery

Conditions:

  • Product must be unused, unwashed, and in original condition
  • All original tags and packaging must be intact
  • Exchange requests are subject to size availability

Process:

  1. Reach out to us via:
    • WhatsApp: +91 9998253534
    • Email: info@aestholook.com
  2. Share your Order ID, concern, and product images
  3. Upon approval, further instructions for return shipment or pickup will be provided
  4. Replacement will be dispatched after successful quality inspection

Refund Policy

We offer refunds only in rare cases where there is a genuine issue from our end.

Eligible Scenarios:

  • You receive a damaged or defective product
  • You receive an incorrect item

Requirements:

  • Issue must be reported within 48 hours of delivery
  • Supporting images or unboxing video must be provided for verification

Refund Process:

  • Once approved, the refund will be processed within 5–7 business days
  • Amount will be credited to the original payment method

Non-Eligible Cases

Refunds or exchanges will not be accepted in the following situations:

  • Requests raised after 48 hours of delivery
  • Products that have been used, washed, or altered
  • Minor variations in color due to screen differences

Customer Support

Should you need any assistance, our team is always here to support you.

Email: info@aestholook.com
WhatsApp: +91 9998253534

Our Commitment

As a growing brand, we value your trust above all. Every order you place with us is a part of our journey, and we are committed to delivering an experience that reflects quality, care, and authenticity.

AesthoLook — They Notice You.